Terms & Conditions

Last Updated: September 24, 2026

Welcome to Deergayu Wellness.

By accessing or using the Deergayu Wellness website (https://www.deergayuwellness.com), contacting us, or booking any of our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or services.

1. About Our Services
Deergayu Wellness provides Ayurvedic, wellness, massage, spa, and related therapeutic services through its locations in Sri Lanka.
Our services may include traditional Ayurvedic treatments, massage therapies, wellness packages, yoga, physiotherapy, acupuncture, beauty services, and other wellness-related services.
Available services, treatments, and facilities may vary between locations.

2. Website Information & Advertising Offers
We make reasonable efforts to ensure that information published on our website is accurate and up to date.
– Treatment availability, prices, packages, locations, operating hours, therapists, and other service information may change without prior notice.
– Promotional offers, discounts, or packages advertised on third-party platforms (including Google Ads, Facebook, and Instagram) are subject to availability and specific campaign terms.
– Images displayed on the website are intended to represent our services and experiences and may not always exactly represent the specific service received.

3. Bookings & Appointments
Appointments may be requested through our website, WhatsApp, telephone, or other communication channels provided by Deergayu Wellness.
– A booking is considered confirmed only after direct confirmation from Deergayu Wellness.
– When making a booking, guests must provide accurate contact details and appointment requirements.
– We recommend arriving at least 10–15 minutes before your scheduled appointment time.
– Late arrival may reduce the treatment time available where the appointment cannot reasonably be extended, without entitlement to a refund or discount.

4. Treatment Suitability & Health Information
Our treatments are intended to support relaxation, wellness, and therapeutic care.
Some treatments may not be suitable for everyone.
– Before receiving a treatment, guests must inform our staff or therapist of any relevant health conditions, medical history, allergies, injuries, current medications, pregnancy, or other circumstances that may affect treatment suitability.
– Deergayu Wellness reserves the right to recommend an alternative treatment or decline to provide a particular treatment where it is considered inappropriate or unsafe.

5. Medical Disclaimer & Results
Information provided on our website or marketing materials is for general wellness and informational purposes only.
– Our therapies and services do not replace professional medical diagnosis, surgery, or emergency medical treatment.
– Individual results from Ayurvedic treatments and wellness therapies may vary based on personal health, body type, and condition. Deergayu Wellness makes no guarantees regarding specific health outcomes.
– If you have a serious medical condition or health concern, you should consult an appropriately qualified healthcare professional prior to booking.

6. Prices & Payments
Prices, packages, promotions, and treatment durations may vary by location and may be changed without prior notice.
– Prices will be communicated during booking or displayed at the respective Deergayu Wellness center.
– Any applicable taxes, deposits, or payment requirements will be communicated where relevant.
– Payment methods and arrangements may vary depending on the location and service.

7. Cancellation & Rescheduling
If you need to cancel or reschedule an appointment, please contact the relevant Deergayu Wellness location as early as possible.
– Cancellation, rescheduling, deposit, or refund conditions may vary depending on the booking type, package, location, or promotional offer.
– Where a specific booking or package has separate cancellation terms, those terms will apply to that booking.

8. Gift Cards, Offers & Promotions
Promotional offers, packages, discounts, and special deals may have additional terms and expiration dates.
– Unless otherwise stated, offers are subject to availability and cannot be combined with other discounts.
– Deergayu Wellness reserves the right to modify or withdraw promotional offers at any time without prior notice.

9. Guest Responsibilities & Center Conduct
Guests are expected to:
– Provide accurate booking and health information
– Arrive on time for scheduled appointments
– Follow reasonable instructions provided by therapists and staff
– Treat staff, therapists, other guests, and center property with respect and courtesy
– Follow the rules, regulations, and guidelines of the relevant Deergayu Wellness location

Deergayu Wellness reserves the right to refuse service or terminate a treatment without refund if a guest displays inappropriate, aggressive, or disrespectful behavior.

10. Website Use
You agree not to misuse the website or attempt to:
– Gain unauthorized access to the website, server, or connected databases
– Introduce malicious software, viruses, or harmful code
– Interfere with website operation or security
– Use website content for unlawful purposes or spamming
– Copy or reproduce website content without prior permission

11. Intellectual Property
Unless otherwise stated, all content on this website—including text, photographs, graphics, logos, branding, designs, and software—belongs to or is licensed to Deergayu Wellness.
You may not reproduce, modify, distribute, publish, or commercially use website content without prior written permission from Deergayu Wellness.

12. Third-Party Links & Services
Our website may contain links or integration to third-party services (such as WhatsApp, Google Maps, social media networks, and payment gateways).
These links are provided for convenience. Deergayu Wellness is not responsible for the content, security, or privacy policies of third-party websites or services. Your interactions with third-party platforms are governed by their respective terms.

13. Limitation of Liability
To the extent permitted by applicable law, Deergayu Wellness, its management, and staff will not be liable for any direct, indirect, or consequential losses, damages, or injuries arising from:
– Misuse of our website
– Reliance on general information provided on the website
– Undisclosed medical conditions or failure to inform therapists of health risks prior to treatment
– Third-party websites or services
– Events or circumstances outside our reasonable control

Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded under Sri Lankan law.

14. Changes to These Terms
We may update these Terms & Conditions periodically to reflect changes in our services, business operations, or legal requirements.
Updated terms will become effective immediately upon being published on this page with an updated “Last Updated” date.

15. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka.
Any legal disputes or claims relating to the use of our website or services shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

16. Contact Us
If you have any questions regarding these Terms & Conditions, bookings, or our services, please contact us:

Deergayu Wellness
Main Office: No148/1 ,Gunasirinahimi mawatha(Beachside Road) , Mirissa, 81740
Sri Lanka
Website: https://www.deergayuwellness.com
Email: info@deergayuwellness.com
Phone / WhatsApp: +77 583 4525